Warranty & Returns
Warranty
All Swindler Effects pedals come with a limited lifetime warranty. This covers any issues with the pedal caused by faulty parts or other internal problems, for as long as we are in business. External problems due to abuse are not covered; this includes: broken jacks, switches, knobs, and potentiometers. Paint, graphics, and screws are also not covered by the warranty. All Swindler Effects pedals accept 9 volt, center negative voltage. A high quality, isolated power supply is highly recommended for use with our pedals. Utilizing an incorrect power supply will damage your pedal, and void the warranty.
To summarize: any issues with the guts of your pedal are covered for as long as we are around. If you have an issue with your Swindler Effects pedal, please contact us via the form on our website, or at Support@swindlereffects.com. We are here to help!
Although problems due to abuse are not covered under our warranty, we do offer repair services at reasonable prices. We'd love to get you up and running again. Feel free to contact us with any questions.
Returns
Any products purchased directly from SwindlerEffects.com or through our Reverb.com storefront can be returned for a full refund, given that the product is returned within 48 hours of receiving the product, AND remains in new condition (both functionally and cosmetically). Upon receipt of the returned product, we will perform a thorough inspection to determine whether or not it meets the above criteria. Swindler Effects reserves the right to charge a restocking fee if the product is found to be in less than new condition (either functionally or cosmetically).
Any products that were received and then held for more than 48 hours will be deemed non-refundable.
Any products purchased from authorized Swindler Effects dealers are subject to the dealer's terms and conditions for returns, and should under no circumstances be returned to Swindler Effects directly.
Regarding Warranty, Repair, and Returns: Swindler Effects is not responsible for return shipping charges or packages lost/damaged during shipping.
All Swindler Effects pedals come with a limited lifetime warranty. This covers any issues with the pedal caused by faulty parts or other internal problems, for as long as we are in business. External problems due to abuse are not covered; this includes: broken jacks, switches, knobs, and potentiometers. Paint, graphics, and screws are also not covered by the warranty. All Swindler Effects pedals accept 9 volt, center negative voltage. A high quality, isolated power supply is highly recommended for use with our pedals. Utilizing an incorrect power supply will damage your pedal, and void the warranty.
To summarize: any issues with the guts of your pedal are covered for as long as we are around. If you have an issue with your Swindler Effects pedal, please contact us via the form on our website, or at Support@swindlereffects.com. We are here to help!
Although problems due to abuse are not covered under our warranty, we do offer repair services at reasonable prices. We'd love to get you up and running again. Feel free to contact us with any questions.
Returns
Any products purchased directly from SwindlerEffects.com or through our Reverb.com storefront can be returned for a full refund, given that the product is returned within 48 hours of receiving the product, AND remains in new condition (both functionally and cosmetically). Upon receipt of the returned product, we will perform a thorough inspection to determine whether or not it meets the above criteria. Swindler Effects reserves the right to charge a restocking fee if the product is found to be in less than new condition (either functionally or cosmetically).
Any products that were received and then held for more than 48 hours will be deemed non-refundable.
Any products purchased from authorized Swindler Effects dealers are subject to the dealer's terms and conditions for returns, and should under no circumstances be returned to Swindler Effects directly.
Regarding Warranty, Repair, and Returns: Swindler Effects is not responsible for return shipping charges or packages lost/damaged during shipping.